Acceptable Use Policy (AUP)

1. Introduction

This Acceptable Use Policy outlines the rules and guidelines for using Orbus UK broadband services. By using our services, you agree to comply with this policy.

2. Prohibited Activities

You must not use our services to:

  • Engage in unlawful activities, including but not limited to:
    • Distribution of illegal content
    • Unauthorised access to systems (hacking)
    • Fraudulent activities
  • Transmit, distribute, or store content that is:
    • Defamatory, obscene, or offensive
    • In violation of intellectual property rights
    • Harmful to minors
  • Send unsolicited bulk messages (spam) or engage in phishing activities.
  • Introduce viruses, malware, or other harmful software into our network.

3. Network Usage

  • Avoid activities that could negatively impact our network's performance, such as:
    • Excessive bandwidth consumption
    • Running unauthorised servers or services
    • Interfering with other users' access
  • Do not attempt to bypass network security measures or access restricted areas of our network.

4. Security

We collect Data in the following ways:

  • Keep your account credentials confidential.
  • Notify us immediately if you suspect unauthorised use of your account.
  • Ensure that any devices connected to our network are secure and free from malware.

5. Enforcement

Violations of this policy may result in:

  • Temporary or permanent suspension of your service
  • Legal action, if applicable
  • Reporting to relevant authorities

6. Reporting Violations

If you become aware of any violations of this policy, please report them to us at:

Email: customercare@orbus.uk

Phone: 0700000000